Privacy Policy

Who we are

This privacy policy explains how Gurdwara Guru Nanak Darbar Southall ("we", "us") collects and uses personal information when you use our website. We are committed to handling your data responsibly and in line with UK data protection law.

What information we collect

Depending on how you use the site, we may collect:

• Contact details such as your name, email address, and phone number
• Information you submit through our contact, visitor registration, booking, careers, and community census forms
• Messages, complaints, suggestions, or other details you choose to share with us
• Technical information such as your IP address and browser type, recorded in server logs for security and troubleshooting

How we use your information

We use personal information to:

• Respond to enquiries, complaints, and suggestions
• Process visitor registrations, bookings, donations, and job applications
• Manage community census records for internal community planning
• Keep the website secure and operating correctly
• Meet legal or safeguarding obligations where applicable

We do not sell your personal information.

Legal basis for processing

We process personal data where it is necessary to respond to your request, to carry out our community and organisational activities, to comply with legal obligations, or where you have given your consent (for example, when submitting a form).

How long we keep information

We keep information only for as long as needed for the purpose it was collected, unless a longer period is required by law. Community census and visitor records are retained for operational and safeguarding purposes and deleted on request where appropriate.

Sharing your information

We do not routinely share personal data with third parties. Information may be shared with trusted service providers who help us run the website, or where required by law. Some pages may load third-party content (such as Google Maps or YouTube) only when you choose to view them. See our Cookie Policy for more detail.

Your rights

Under UK data protection law, you may have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your data, where applicable
• Object to or restrict certain processing
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, please contact us using the details below.

Contact us

If you have questions about this policy or wish to request access to or deletion of your data, please get in touch via our contact form or email info@gurunanakdarbar.org.uk.